The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, and communicate with others from around the world.
It's important to CYMA to help our website visitors retain their privacy when they take advantage of all the Internet has to offer. We believe your business is no one else's. Your privacy is important to you and to us. So, we'll protect the information you share with us. To protect your privacy, CYMA follows different principles in accordance with worldwide practices for customer privacy and data protection.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site, download free software, enter a contest, order email newsletters, or join a limited-access premium site. We use your Personal Information for four primary purposes:
We process your personal data only when we have a valid legal basis. These bases include:
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Generally:
When data is no longer needed, we securely delete or anonymize it.
Your information may be stored and processed in Lebanon or any other country where CYMA, its subsidiaries, affiliates or agents are located. When we transfer your personal data outside the European Economic Area (EEA), we implement appropriate safeguards, including:
You may request a copy of these safeguards by contacting our DPO.
If you choose not to register or provide personal information, you can still use most of www.mycyma.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding CYMA products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from CYMA.
Every marketing email we send contains a clear "unsubscribe" link at the bottom. You may also opt out of postal mail or telephone marketing by contacting us at legal@mycyma.com with "Opt-Out" in the subject line. Please note that service-related messages (e.g., account verification, security alerts) are not subject to opt-out.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
CYMA has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the organization without your permission, except under conditions explained above. Inside the organization, data is stored in password-controlled servers with limited access.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
We do not sell your personal data. However, we share your data with trusted third parties who perform services on our behalf, including:
These third parties are contractually required to process your data only according to our instructions and to maintain appropriate security measures.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by applicable law.
We use cookies (small text files stored on your device) to:
Essential cookies do not require consent. All other cookies require your explicit consent before they are placed. You can manage or withdraw your cookie consent at any time via our Cookie Preferences link in the website footer. You may also block cookies through your browser settings, but this may affect website functionality.
We may use Google Analytics, Meta Pixel, or similar services. These tools use their own cookies and are subject to their respective privacy policies.
Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under these ages. If you believe we have collected data from a child without parental consent, please contact us immediately at legal@mycyma.com, and we will delete it promptly.
If for some reason you believe CYMA has not adhered to these principles, please notify us by email at legal@mycyma.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the subject line.
We have appointed a Data Protection Officer to oversee compliance with this privacy policy and applicable data protection laws. If you have any questions about this policy or how your personal data is handled, you can contact our DPO at jbarakat@mycyma.com.
You also have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of data protection law has occurred.
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you (e.g., automatic credit denial, hiring decisions). Any automated processing we perform is purely ancillary (e.g., sorting newsletter lists) and does not impact your legal rights.
Every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie. This code is uniquely yours. It is your passport to seamless travel across www.mycyma.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register — just use your Registration ID to identify yourself.
We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date". For material changes, we will notify you via email or a prominent notice on our website.
If you have any questions about this Privacy Policy, please contact us: